COMPLIMENTARY SHIPPING ON ALL
DOMESTIC ORDERS OF $80 +
CANADA AND MEXICO ORDERS OF $150 +
EUROPE ORDERS OF $250 +
ASIA, AFRICA, AUSTRALIA AND NEW ZEALAND ORDERS OF $350 +
Orders are processed and shipped within 2 - 5 business days from the date the order & payment is received.
Processing & Production time does not include weekends.
All orders ship USPS First Class or Priority Mail to ensure the quickest & safest delivery.
When your order ships, you'll receive an email confirmation, along with tracking info.
To ensure you receive this email, please add us to your address book: resources [!at] naturallogicskincare.com
Please make sure your account and address information is correct before completing your order. We do not offer replacements for incorrect addresses or shipments shown as "delivered" in tracking update. Orders returned to us due to an incorrect address will be resent after your purchase of new postage.
USPS First Class Mail - this is the most affordable method of shipping for your order, however we make no guarantee of how long it will take for your order to arrive.
USPS Priority Mail - Your order will arrive within 6-10 business days from the date it is shipped.
You are responsible for all additional duties, customs fees and local handling charges incurred for the delivery of your package, as well as knowing your country's customs laws for deliveries from the US. For the most informative and accurate information, please contact your local Customs & Post Office.
If you would like to avoid shipping and customs fees, shop our partner in the country nearest you:
Due to the botanical nature of our fresh made products, we do not offer refunds or accept returns on opened items. We are confident in the efficacy of our products, and we recommend you reach out to us before your order regarding any skin concerns that you have to ensure you get the right product for your unique skin. We want you to benefit from your products and take great pride in creating an enjoyable experience for you.
Trial sizes are available so you can try our products before committing to full sizes. Our samples provide enough product for at least 3-6 uses and give a sense of scent, texture and compatibility with your skin. Trial sizes are non-refundable.
If you are unsatisfied with the quality of any of our products, retain your products, and contact us to discuss your concerns. We may ask you to return them for quality control evaluation.
We appreciate your feedback and the opportunity to resolve the issue.
Items Lost in Transit
By ordering from us, you agree with our shipping times. After an order ships, most are delivered in a timely manner, however, external factors such as shipping carrier issues and customs inspections can sometimes cause delays. If your order delivery time exceeds 30 business days, you can contact us and we will gladly send out a replacement order.
Please inspect all merchandise upon arrival.
If your products arrive damaged or broken, please contact us within 48 hours to report and discuss a store credit or replacement. Photographs of the damage are appreciated and help us to ship safer in the future.
If you've received an incorrect item, please contact us and we will happily send a replacement.
Trial sizes of all of our products are available for purchase so you can try our products before committing to full sizes. Our samples provide enough product to get a sense of scent, texture and compatibility with your skin. You can find them on each product page, as a size option in the drop down menu.